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Friday, March 8, 2019
Good Communicator Essay
Effective colloquy begins when a specific message is conveyed to people and that your predilection is macrocosm received and people transform what you argon saying to them. This is peculiarly important in the health cargon industry because proper interpretation from perseverings is slender in them receiving the utmost c ar and proper diagnosing. Interaction between healthcare workers, doctors and perseverings is critical in communicating symptoms, diagnosis and test results and treatment of patients.When workers are able to communicate with each other it makes it easier to interact with the patients by having every last(predicate) the use uped study, whether it was symptoms relayed from patient, test results relayed from lab or diagnosis relayed from the doctor. There are six characteristics of both supportive and defensive relationships, where whiz set of characteristics think on compassion and empathy and defensive characteristics are to the headway and abrupt without whatever inter personal communication between break-danceies involved.Supportive relationships would seem to be the stop choice for the healthcare industry because a standardised(p) a broken wind halts forward progress, so does non-communication among professionals and patients. When there is no empathy present with a patient they palpate like no one understands their problem and nip like they are non stick aroundting the help that they deserve. Assertive communication whollyows an estimation to be brought up and talked about but making sure all parties are respected.By being self- assertive is a learned technique to use and if not done correctly screw cause conflicts among the piece of work because people do not like abrupt changes in the work. one time changes are felt by all and are eventually practiced, it becomes part of a daily routine in the office and there are no longer conflicts having to be resolved. When being assertive one moldiness not become competiti ve similarly or a person would become known as a bully in the workplace and doesnt care what the consequences of actions will entail.Not only can assertive behavior be bad if not utilized correctly, it may also cause undue stress on the coronary system and could lastly lead to a heart attack or stroke. When using an assertive style in the workplace, one must be aware of prejudicial reactions that could occur and be able to be ready with additional information to sway the receiver. One must not be too aggressive with tone and pitch of the voice and it will send off the malign impression to receivers and not sway them to understand what is being said.When faced with pugnacity most people react negatively and this would not be prudent in a healthcare setting. An example would be when a medical exam coder has a question on what a doctor has record in a patients file that doesnt seem appropriate for the diagnosis so a doctor must be spoken to cling more information to code corre ctly but without pointing fingers at the doctor. If the coder inquires aggressively accordingly the doctor would become irate over being questioned but if the coder were to inquire assertively they would seem more like they just wanted more information to properly code the patients records.I fall under the type B genius because I am very easy going, but I do want to be heard when needed. I dont feel that aggression is the answer but I do feel that one can be assertive and get a point across without being viewed as being too aggressive. Assertiveness takes into account what others feel and say and aggressiveness is all about what I want and need and not what they want or need. Previous positions that Ive worked, I had many another(prenominal) supervisors that used very assertive behavior and they really didnt get good feedback.When workers became assertive about their needs for specific things at work, then supervisors are more likely to hear what they want and react appropriatel y. I do have a hard time getting my point across because I know what I want to say in my brain but when it comes out of my mouth it becomes all jumbled and does not make sense. Im trying to work on my communication skills and am hoping that this course will increase my skills so that I can speak more clear and concise and have people understand what I want to accomplish in the workplace.
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